Not satisfied with your choice? No need to fear making the wrong decision. You can withdraw from your purchase agreement with NOOM within a period of 14 days, and without any justification.
When can I withdraw from the agreement without any justification?
With NOOM, you can return all the products you have purchased on our website.
How should I proceed when I want to withdraw from the agreement without providing a reason?
You have a period of 14 days from the receipt of the goods to withdraw from the agreement. The easiest way is to contact us via email at contact@noombeauty.com or by phone at +331 84 80 73 78.
We will provide you with a return label via email. Just print it on the package and drop it off at a drop-off point.
We will refund the purchase price no later than 14 days following your withdrawal. However, the law allows us to wait until you return the goods to us. If you withdraw within 14 days of receiving the goods, you will also be entitled to a refund of the delivery costs of the amount corresponding to the least expensive delivery method offered.